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    Where Did Those HotSync Records Go?

First, try these two actions:

2.	Press <F6> or Filter/Clear Filter or click the Clear Filter icon on the toolbar .

If you still do not see your time records, read on....

NOTE: If you are using Windows Vista, please see: Windows Vista & Palm: Cannot get my time records to HotSync

Time records are always transferred to the last time record database that you worked with, or to a database that you specify (for more on this, see Configuration Window -- Time Record Files Tab).  If it ever seems that the transferred records disappeared (or never appeared), check the HotSync log (click the HotSync manager icon, and select View Log).  That log will tell you exactly where the time records were transferred to.  For example, it might look like this (color added for emphasis):

Time Logger Conduit Version 4.03.10 11/20/06 13:59:27

Time Records Action: Sync Files.  Descriptors Action: Sync Files
Timelog.ini: C:\Program Files\Timelog\TimeLog.ini.
Descriptors:
0 records transferred/merged to C:\NetworkTimeLog\Support\descript.mdb
0 records transferred/merged to handheld
0 records deleted on desktop.  0 records deleted on handheld.
Time Records:
12 records transferred/merged to C:\Program Files\Timelog\sample.mdb
0 records transferred/merged to handheld
0 records deleted on desktop.  0 records deleted on handheld.
OK Responsive Time Logger 11/20/06 13:59:28

In this case, you'll know to look in the file C:\Program Files\Timelog\sample.mdb for the transferred records.

You may view a video on this topic at http://www.ResponsiveSoftware.com/videos.htm.

Finally, if you still have trouble finding them:

Check that your file hasn't become corrupted (for more on this, see http://www.ResponsiveSoftware.com/corruption.htm).